93% of all agents have been automatically upgraded to 2.63.0. The remaining non-upgraded agents will upgrade over the next 24 hours. If you're agent is not on 2.63.0 and you would like to manually upgrade it, please follow the directions in our documentation: https://docs.printtrackerpro.com/docs/guides/installation#manually-upgrading.
Posted Apr 23, 2024 - 14:18 MDT
Update
Almost 60% of all Print Tracker agents have been upgraded to 2.63.0. The remaining agents are expected to upgrade over the next 24 hours.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 22, 2024 - 17:00 MDT
Scheduled
We are pleased to announce a major update to our Remote Technician functionality, introducing support for the Konica Minolta Remote Panel. This enhancement is a step forward in our commitment to innovation and expanding our services.
Important aspects of this update include: - Changes to both our servers and data collection agents. - This update is not backwards compatible. Agents older than version 2.63.0 will be unable to use the Remote Technician functionality. - Data collection agents will automatically upgrade to version 2.63.0 within 24-48 hours.
If your data collection agent does not automatically upgrade, please check if it is running on an operating system that is no longer supported or has reached end-of-life.
Posted Apr 22, 2024 - 11:07 MDT
This scheduled maintenance affected: Remote Technician.