A fix has been implemented and we are monitoring the results.
Posted Sep 16, 2025 - 09:27 MDT
Update
We are continuing to work on a fix for this issue.
Posted Sep 16, 2025 - 09:26 MDT
Identified
The problematic hosts were identified and are being removed from the cluster. New hosts are coming online now.
Posted Sep 16, 2025 - 09:24 MDT
Investigating
We are currently investigating this issue. Several Google Cloud Platform compute hosts have crashed. Our team is working to identify the cause and bring on new hosts.
Posted Sep 16, 2025 - 09:20 MDT
This incident affected: Webadmin, DCA Server, Remote Technician, Data Processor (Data Processor Server), and Custom Reporting (Query Engine, Emailer).